Privacy Policy
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Last updated: June 2, 2026
1. Who We Are
Great Studios Inc. (“Company”, “we”, “us”, “our”) operates the GreatRouter platform. This Privacy Policy explains how we handle your personal information when you use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: name, email address, billing information
- API Usage: model inputs and outputs processed through the Service
- Communications: information you provide when contacting support
2.2 Information Collected Automatically
- Usage Data: request timestamps, models used, token counts, latency metrics
- Device & Browser Data: IP address, user agent, browser type
- Cookies & Similar Technologies: as described in our Cookie Policy
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process payments and prevent fraud
- Monitor usage patterns and optimize routing
- Send service-related communications
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Payment Processors: to process transactions (we do not store full payment card details)
- Third-Party Model Providers: model inputs/outputs are forwarded to the provider you select; each provider processes data under its own privacy policy
- Service Providers: cloud infrastructure, analytics, and support tools
- Legal Authorities: when required by law or to protect our rights
5. Data Retention
We retain your data for as long as your account is active and as needed to comply with legal obligations. Usage logs are retained for a minimum of 90 days for billing and operational purposes.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no system is completely secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent where processing is based on consent
To exercise your rights, contact us at contact@greatrouterai.com.
8. International Data Transfers
Your data may be processed in the United States and other jurisdictions where our infrastructure providers operate. We ensure appropriate safeguards are in place for cross-border data transfers.
9. Children’s Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect data from children.
10. Changes to This Policy
We will notify you of material changes via email or through the Service.
11. Contact
Great Studios Inc., a Delaware C-Corporation
Email: contact@greatrouterai.com